The solution to the entity-identity

The solution to the entity-identity dilemma will be a key discriminator between those organizations that master and others that suffer the digital transformation.

The automation of the key use cases of Customer identification through the multiple identities that it will be using in the digital world is a key business process in itself, possibly igniting a multiplicity of additional revenue streams.

What would you do if you could easily discover that the entity – repeatedly posting on social media a solution to a common problem of your Service – is the same one which has tried three times unsuccessfully to get help from your Technical Support?

Non trivial #entity associations to multiple #identity is just one of the many features available in the AGSDigital Customer Experience Platform.

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